Privacy Policy

By using this website you are consenting to the following privacy policy.

This privacy policy sets out how we use and protect any information you share when you use this website. We have updated this policy in accordance with The General Data Protection Regulation (GDPR) which will apply in the EU from 25 May 2018.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

Data we collect and what we do with it

When you make a purchase or attempt to make a purchase through the evermat.co.uk, we collect the following information to process and fulfil your order and help resolve any customer service issues that may arise in the future. We may use some of  this information for the day to day running of the company i.e accounting and bookkeeping. Contact forms throughout the site also collect some of the below information to allow us to respond to your query. Your data may be sent to Evermat’s backup services outside the EU.

  • Name and address
  • Contact information such as email address and phone number
  • Order information such as items purchased and amount paid
  • We do not collect or store any payment or credit card information as our payments are processed by Paypal. Please refer to their privacy policy located here https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev for more information.

Automatically collected data

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your details on our database. Additionally, as you browse the evermat.co.uk, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the us, and information about how you interact with the Site, we use this information to improve our product titles and descriptions and the overall website.

 

Third Party Services we share data with

We do not sell, distribute or lease your personal information in any way to any third parties for monetary gain.

We do share your information with the following third parties for the purposes of fulfilling your order, processing your payments and improving our products and services.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Paypal

We do not store any payment or credit card information as we use Paypal to process our your payments, you can read more about how they handle your data here https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Anti-spam

We use anti-spam technologies on this site, the contact form submission data – IP address, user agent, name, email address, website, and message – is submitted to an anti-spam service and stored within the site for the sole purpose of spam protection.

Google Analytics

We also use Google Analytics to help us understand how our customers use evermat.co.uk, you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout Please refer to the appropriate Google Analytics documentation for the specific type of data it collects. Orders made on evermat.co.uk will send Google Analytics the following information: order number, product id and name, product category, total cost, and quantity of items purchased.
Our website also sends page views, shopping cart additions and removals, product listing views and clicks, product detail views, search terms, and purchases.

Sharing

When sharing content via email the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to  and anti-spam service so that a spam check can be performed. Additionally, the sharing party’s IP address will be shared with reCAPTCHA (by Google) on contact forms. You can find Google’s privacy policy here

Shipping Companies

Your name and address will be shared with the following shipping companies to send out your order, the companies and their respective privacy policies can be found here:

Payments

We do not collect or store any payment or credit card information as our payments are processed by Paypal. Please refer to their privacy policy located here https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev for more information.

Newsletter

We use a 3rd party provider to send out newsletters or promotional material that you have opted in to recieve. We will use your name and email address that you provide for this service.

 

Cookies

Our site uses cookies, cookies are data files that are placed on your browser and often include an anonymous unique identifier. These help to make your user experience of the site more streamlined. Cookies can be disabled in your browser or device settings. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

The cookies and data used by Google Analytics can be found here: https://support.google.com/analytics/answer/6004245

 

Security

We are committed to ensuring that your information is secure.
We do not sell, distribute or lease your personal information in any way to any third parties for monetary gain. Please see the above section about thrid party services we do share with.
Your information is protected by SSL (Secure Socket Layer) technology when using this site.

 

Data deletion

You may request deletion of your personal data at any time by contacting us here.